Refund policy

WE DO NOT ACCEPT RETURNS ON CUSTOM ITEMS. NO REFUNDS OR EXCHANGES.
You can always contact us for any return question at info@cldesigns.shop.

Damages and issues

Please inspect your order as soon as it arrives. If you notice any defects, damage, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Important: We track all delivery timestamps. To be eligible for a refund or replacement, any issues must be reported to info@cldesigns.shop immediately upon delivery. Concerns raised after this initial inspection window may not be eligible for resolution, so please reach out right away—we are here to help